Updated 08/03/2022

Effective 08/03/2022

 

Daddy Shark Swim School is a trading name of Daddy Shark Ltd. ​Daddy Shark Ltd is registered in England & Wales, with company number 12635111. Registered office: Unit 14 Witney Way, Boldon Business Park, Boldon, Tyne and Wear, NE35 9PE.

 

Our service to you:

To provide swimming lessons using qualified swimming teachers either Swim England or STA

Each lesson is '25 minute duration', with an admin time of 5 minutes per lessons to allow our teachers to collate and record all development information including registration and change over of lessons.

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We will endeavour to maintain a maximum class size of four or six children without parent in the water and a class size of 12 (per teacher) with parents in the water. We reserve the right to change the size and structure of swimming classes without notice.

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Swimming days and times are not guaranteed each term due to class restructuring term by term.

 

Parent/Guardian Responsibilities:

Parent/Guardian must ensure child arrives on time before lesson start time

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Parent/Guardian must ensure child has been to the toilet to avoid distractions during our lesson

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Parent/Guardian must not approach poolside unless asked to do so by a child's teacher

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Parent/Guardian must ensure all children are kept away from poolside until their teacher calls them forward for their lesson.

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Parent/Guardian must not allow any child, including siblings to walk/play around the perimeter of the pool.

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Parent/Guardian must not assist in the teaching of a child during a lesson unless for medical reasons.

Parent/Guardian must remain on the premises whilst their child is in lessons (in the event of an evacuation).

 

Payments of swimming fees:

All prices are subject to change without prior notice.

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Payment must be made by the due date stated on the invoice to ensure swimming places are secured. All places are secured by payment upfront.

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Our courses are generally run as blocks of around eight weeks,  not as flexible weekly lessons.

 

Refunds and Cancellations:

We do not offer refunds on cancellations of swimming lessons or private hire.

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No refunds or "make up lessons" are available for absence through sickness, holiday or other reasons (work commitments, parties, choosing to no longer attend etc).

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If you book onto a lesson which we consider to be unsuitable for your child, we reserve the right to refuse to allow your child to return to the lesson. An alternative lesson may be offered subject to availability and at our complete discretion. No refund will be offered for any lessons remaining in the block.

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A notice period of one month must be given if not re-enrolling to enable us to maintain class structure and continuity.

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In the event of a lesson cancellation due to teacher sickness, mechanical failure or any other reason out of our control a replacement cover teacher will be used or if no cover is available at that time/day a credit will be given for the missed lesson to be used for the following term.

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Enrollment is a place within the swim school, not a specific teacher unless specifically named at the time of booking in (eg "1:1 - Neil"). Otherwise, teachers may change. We cannot always guarantee teacher preference.

 

Public Liability Insurance:

Public Liability insurance is held by Daddy Shark Ltd, which covers all swimmers while attending their lessons. This does not extend further than the pool / changing rooms. Beyond this area any accidents that occur must be notified to the appropriate body and the matter taken up with them.

 

Child Protection:

Parent/Guardian must ensure that swimmers arrive swim ready and robe and go or are changed in the correct changing rooms provided.

 

Photography & Videoing

Due to The Child Protection Act we cannot and do not allow any photography or filming in or around the swimming pools unless fully authorised by Daddy Shark Swim School.  We will make the necessary arrangements for a full signed agreement from parents concerned.

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If anyone is found to be taking pictures or filming we will ask for them to stop immediately and may ask for the photos/film to be destroyed.

 

Operating from hired facilities

Our swim school operates from a hired facility, Ormskirk C of E Primary School.

 

Certificates

Certificate testing is at the discretion of the instructor.

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Certificates are purchased separately and must be paid in full before certificate is provided.

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